Privacy Policy

Last Updated: September 23, 2026

1. Introduction

Precision Decks LLC ("Precision Decks," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when you visit our website (precisiondecks.com), submit a form, or communicate with us by phone, email, or text message.

If you do not agree with the terms of this policy, please discontinue use of our website.

2. Information We Collect

Information you provide directly:

  • Full name

  • Email address

  • Mobile or phone number

  • Home or project address

  • Project details and service inquiries

  • Communication preferences, including SMS consent records (date, time, and method of opt-in)

Information collected automatically:

  • IP address and browser type

  • Pages visited and time spent on our site

  • Referring URLs

  • Device and operating system information

We collect this information through our website forms, estimate and contact requests, phone calls, emails, text messages, and other communications you initiate with us.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your service inquiries and provide estimates

  • Schedule appointments and communicate about your project

  • Send transactional text messages, such as appointment reminders, scheduling updates, and project notifications, when you have opted in

  • Send marketing and promotional messages, only when you have separately and expressly opted in

  • Provide customer service and follow up on completed work

  • Maintain records of your communication preferences and consent

  • Improve our website and customer experience

  • Comply with legal obligations

4. SMS / Text Message Program

How you opt in: You may opt in to receive text messages from Precision Decks LLC by entering your mobile number on a form on our website and checking the SMS consent checkbox. The checkbox is not pre-checked, and consent to receive text messages is not a condition of receiving a quote, estimate, or any service from us.

Transactional messages: If you opt in to transactional messages, you agree to receive text messages related to your inquiry or project, including estimate follow-up, appointment reminders, scheduling updates, and service notifications.

Marketing messages: If you separately opt in to marketing messages, you agree to receive promotional texts about our services, special offers, and company news. This consent is optional.

Message frequency: Message frequency varies based on your inquiry and project status.

Rates: Message and data rates may apply. Check with your wireless carrier for details.

Opt out: You can opt out at any time by replying STOP to any message. You will receive one final message confirming your opt-out, and no further texts will be sent. To opt back in, reply START or submit a new form with your consent.

Help: Reply HELP to any message for assistance, or contact us using the information in Section 11.

Carriers: Wireless carriers are not liable for delayed or undelivered messages.

5. No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared, sold, rented, or transferred to any third party for any purpose. Information sharing with subcontractors in support services, such as customer service or our messaging platform provider, is permitted only to deliver the messages you requested. All other categories of sharing described in this policy exclude text messaging originator opt-in data and consent.

6. How We Share Your Information

We do not sell your personal information. Subject to Section 5, we may share information in these limited cases:

  • Service providers: Vendors who help us operate our business, such as our CRM and messaging platform, website hosting, and scheduling tools. These providers may only use your information to perform services for us and are required to protect it.

  • Legal requirements: When required by law, court order, or government authority, or when needed to protect our rights or the safety of others.

  • Business transfers: As part of a merger, acquisition, or sale of all or part of our business.

7. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to operate the site, remember your preferences, and understand how visitors use our pages. We use Google Analytics and similar tools to measure site traffic and performance. These services may collect information such as your IP address, browser type, and pages visited, and they process that data under their own privacy policies.

You can set your browser to refuse or delete cookies. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Some features of our site may not work properly if cookies are disabled.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. These include encrypted (SSL/HTTPS) connections on our website, password-protected systems, and access limited to team members and service providers who need the information to serve you. No method of transmission or storage is 100% secure, but we work to protect your information and review our practices regularly.

9. Data Retention

We keep your personal information only as long as needed to provide our services, fulfill the purposes described in this policy, and meet legal obligations. SMS consent records are kept as long as required to document your consent. When information is no longer needed, we securely delete or anonymize it.

10. Your Rights and Choices

All users may:

  • Unsubscribe from text messages at any time by replying STOP

  • Unsubscribe from emails by clicking the unsubscribe link in any marketing email

  • Access or update your information by contacting us to review or correct the personal information we hold about you

  • Request deletion of your personal information, subject to legal exceptions

  • Withdraw consent to any communications at any time

Minnesota residents also have the following rights under the Minnesota Consumer Data Privacy Act (MCDPA): access, correction, deletion, data portability, and the right to opt out of targeted advertising, sale of personal data, and profiling. We do not sell personal data.

To exercise any of these rights, contact us using the information in Section 11. We will respond within 45 days, and we will not discriminate against you for exercising your rights.

11. Contact Us

Precision Decks LLC 20150 75th Ave N Corcoran, MN 55340

Email: Lyndsay@psdecks.com Phone: (763) 317-1730 Website: precisiondecks.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Please review this policy periodically.